Developing An Award-Winning Onboarding Process (Case Study)
We are happy to share with you an article we wrote for Smashing Magazine about Developing An Award-Winning Onboarding Process for platformOS. In this in-depth case study, we describe how we researched, developed, and iteratively adjusted our onboarding processes over more than three years to eventually create the multiple award winning developer experience we provide today. The article discusses UX and documentation aspects, and we hope that you get some insights that you can use in your own projects.
Base theme
UX updates
DONE
Update the Admin-Returns listing page: new search, filtering and sorting.
Update the Admin-Returns/Return item page: Return has 3 types (home delivery/store pickup/Aramex).
Email template - New service email
Created an Inventory empty screen version
Updated the Admin-Promo codes listing screen: new search, filtering and sorting
Updated the Admin-Add promo codes
Created basic Admin-Sales screen
Created an Admin-Customer listing page
IN REVIEW
Updated the Inventory/Item creation page: New help text, and pricing section (fix and variable price), item variations
Created Admin-Reviews
Updated the Admin/Import&Export listing and detail page
Documentation
Development
To learn more about the most recent changes, improvements and fixes in platformOS, check out our latest release note: platformOS Release Note 13 June, 2022 — Update liquid, remote records, fixes and improvements
NEW
FIXED
IMPROVED
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