We are excited to announce that the platformOS Developer Portal has won the Best Onboarding category at the DevPortal Awards 2021.
We are excited to announce that the platformOS Developer Portal has won the Best Onboarding category at the DevPortal Awards 2021. Update: This is in addition to winning the award for Best Editorial Experience, Best Developer Portal for Alternatives to REST-APIs, and finalist/runner-up for Accessibility.
The DevPortal Awards showcases and celebrates innovative developer portals and the teams behind them. It gives publicity and appreciation to developer portals that deliver the best solutions available today, and that push the boundaries of what are believed to be the key components of a developer portal into the future.
In 2021, 49 developer portals were nominated in 15 categories:
Developer Experience
Operational Excellence
Business Alignment
Best Overall Developer Portal
The team at platformOS were nominated for the Best Accessible Devportal, Best Onboarding, Best Developer Portal for alternatives to REST-APIs, and Best Editorial Experience in a DevPortal categories. At the first Gala Event, the winners of the Developer Experience categories were announced.
The platformOS Developer Portal won the Best Onboarding category, and was the Runner-Up in the Best Accessible Devportal category.
We hope to see you at the second Gala event on Dec 15, 2021, when we’re competing in the Best Developer Portal for alternatives to REST-APIs, and Best Editorial Experience in a DevPortal categories.
As described on the DevPortal Awards website, ‘onboarding’ is about how you optimize attracting and converting new users via your developer portal, and best facilitating your customer developers seamlessly immersing themselves in your solution offering. This category is for developer portals that clearly show what their APIs are about, how they work, how developers can start integrating and where they can find resources.
During the evaluation process, judges asked questions like these to find the devportal with the best onboarding:
Past winners of the Best Onboarding category were:
In 2021, we competed in this category against:
The DevPortal Awards are a peer-reviewed award where jury members are invited and assigned to categories according to their expertise. In 2021, 11 judges worked on assessing the portals in 3 groups. The judges responsible for selecting the devportal with the Best Onboarding were:
Thank you to the judges for providing their expertise and for the enormous work of evaluating all the nominees in the different categories.
According to the jury members, platformOS' getting started tutorials have sufficient detail to be instructive while also helping users become familiar with the products. A prominent Try Now button leads to a clear page with video instruction and well-explained options for getting started. The signup is simple and straightforward, with a well-defined user journey. Example apps allow for working in code at a variety of levels.
As members of our community know, we regularly carry out user research to understand our users’ expectations, behaviors, needs, and motivations. We do this through methodical, investigative approaches like interviews, remote usability testing, card sorting exercises, tree tests, surveys and questionnaires, and analytics reviews. This user research is carried out at all stages of the product development process because we believe such a holistic stepped approach goes a long way to increase the overall value proposition of platformOS.
For our onboarding process, we started with exploring the requirements following the Design Thinking approach, then had multiple UX research rounds progressively over 3 years for developing an onboarding strategy, gathering feedback, and fine-tuning the user journeys and the documentation content.
To date, we have developed three main onboarding journeys for the three main segments of our target audience.
We provide two options for developers to start building their platformOS sites: start from a premade template, or from scratch based on our detailed tutorials.
We are honored and grateful that our efforts have yielded such great recognition. We would like to thank all members of our community who contributed to our documentation providing feedback, requests, edits, new content, or participating in user experience research.
We will keep revalidating and improving our documentation just like we have been doing since the beginning. We are also working on our Developer Education Program, which will further enhance the learning experience for developers, including an exciting new Open Source Marketplace that not only helps new and experienced developers, but enables them to customize and sell solutions of their own.
It feels great to take a moment to appreciate the journey so far and get recognition for our work.
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