Target NPS was 35. Achieved 65 on beta launch - and 93 on hard launch!
Exceeded expected Transaction per month
Rapid adoption across New Zealand - listed on highly trafficked House/Home NZ site - affiliate
Spark Digital in New Zealand, like other mobile telcos around the globe, are feeling market share + revenue
pressures from both traditional and next generation competitors (eg. low orbit satellite comms providers).
In looking at horizon 2/3, one Spark initiative was to leverage their existing database of consumers and
businesses by creating an intuitive services marketplace kiwido.co.nz, similar to Thumbtack/TaskRabbit/AirTasker,
with the now realized ambition to dominate this niche in New Zealand.